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location of chase bank in california

Release time:2017-12-02
California branch and ATM locations

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Chase Bank Locations in California state. Select your city.

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JPMorgan Chase Bank, Review

JPMorgan Chase Bank, Review


< California Banks< Long Beach Banks< JPMorgan Chase Bank Long Beach< JPMorgan Chase Bank, 5150 E Pacific Coast Highway Branch< ReviewJPMorgan Chase Bank, ReviewBasic InfoFinancial InfoRouting NumbersReviewsMap & DirectionMore InfoWrite a ReviewJPMorgan Chase Bank, ReviewAverage rating based on 481 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services5 star:1584 star:273 star:132 star:241 star:259 | Next Page <    Page 1 of 25Mrs. H Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby satire, Oct. 06, 2017Not happy with this branch at this time, although have been at this branch for more than 12 years. * this reviewer has be with this bank for <10 years* this reviewer had 1 - 2 banks before.* this review was made on JPMorgan Chase Bank, Glendale And 7th Street Branch at Phoenix, AZWas this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment customer Overall Rating Waiting Timeby 20658, Sep. 18, 2017I wish to recognize one of your chase employees by the name of Gladys Taboada. She is truly an asset to your company. Gladys always is polite, very efficient and has been able to help with any issue that we have brought to her attention. I hope that you will recognize Gladys for her impeccable service and she is definitely a BIG reason why we bank at Chase Crown Hill. Thank you Gladys! Linda Yetter* this reviewer has be with this bank for <10 years* this reviewer had 6 - 10 banks before.* this review was made on JPMorgan Chase Bank, Crown Hill Branch at Seattle, WAWas this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment Power Of Attorney Quincy L Brown and Buckley Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby QuincyChase, Sep. 04, 2017Excellent family owned business.* this reviewer has be with this bank for * this reviewer had 1 - 2 banks before.* this review was made on JPMorgan Chase Bank, Quincy & Buckley Banking Ctr Branch at Aurora, COWas this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment Consistently excellent service Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MagsD, Apr. 13, 2017 We have been consistently pleased by the Montgomery-Weller Chase location and their attentive staff. Even when we had a fundraiser, the manager came to our committee's rescue to help us handle all of the small donations accurately. We have come to know, trust and appreciate the people of Chase, especially at this branch location.* this reviewer has be with this bank for <10 years* this reviewer had 3 - 5 banks before.* this review was made on JPMorgan Chase Bank, Mason Montgomery Branch at Mason, OH0 of 1 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment Customer Service Overall Rating Waiting Time Other Servicesby shelbywood, Mar. 29, 2017 * this reviewer has be with this bank for 3 - 10 years* this reviewer had 3 - 5 banks before.* this review was made on JPMorgan Chase Bank, Cincinnati Downtown Branch at Cincinnati, OH2 of 3 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment Manager didn't even know what the routing number was? Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby bigmamasez, Feb. 14, 2017 * this reviewer has be with this bank for * this reviewer had 1 - 2 banks before.* this review was made on JPMorgan Chase Bank, Zanesville Brandywine Branch at Zanesville, OH7 of 7 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment Customer service Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JustHappy, Jan. 15, 2017I am usually in and out in 10 to 15 minutes. The staff has always been professional and courteous.  They are always willing to go the extra mile for me. There was only one time I had to leave and return the following day. I am very satisfied with the service I receive and will continue to bank at this location.* this reviewer has be with this bank for 3 - 10 years* this reviewer had 3 - 5 banks before.* this review was made on JPMorgan Chase Bank, Lake Elsinore Branch at Lake Elsinore, CA1 of 2 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment Teal Blvd Branch Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mtisdale, Oct. 29, 2016Read some of the negative comments on this page and I am sure they are not about the Teal Branch.  I have seen only professionalism, friendliness, excellent customer service skills, and helpfulness.  The person that opened my account has always greeted my by name after the first time I was in.  The staff are pleasant and helpful.  I think it is a great bank.* this reviewer has be with this bank for 3 - 10 years* this reviewer had 3 - 5 banks before.* this review was made on JPMorgan Chase Bank, Southwest Teal Blvd Branch at Beaverton, OR3 of 3 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment B & K Shelly Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby bshelly, Oct. 19, 2016My wife & I have been with this branch for many years and a Chase Private Client for the past 3 years. We have found their service and staff to be exceptional.  Our Private Client Rep. Devion, has repeatedly gone above and beyond the call of duty for our family. Many thanks to Devion and the rest of this branch's staff for their friendly, efficient customer service.* this reviewer has be with this bank for <10 years* this reviewer had 3 - 5 banks before.* this review was made on JPMorgan Chase Bank, West Hills Branch at West Hills, CA1 of 1 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment Not Happy !!! Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby good, Sep. 09, 2016Every time I go there I swear I will not go back . A simple cash deposit a small one shouldn't take 20 mins . They only have 1 girl there every morning not sure how long today was already  10:00am still only her , to take care of all outside and inside . The first time it happened I thought some one is out today so no worries . But then every time I went it took 15-20 mins this is early morning. So today I had 3 cash deposits I was there 20 ins .finally a guy in a suit walked up to the window and said sorry about your wait few people a head of you ? When I got there was only 1 other person there so no there was not a few a head of me ? I told him they need to get her some help that every time I come there its like this , Its not the girls fault even thought she wasn't taking us in order ... but the bank should hire more help !!! His suggestion was for me to use the night deposit ...really no hire more help and take care of your customers !!!* this reviewer has be with this bank for 1 - 3 years* this reviewer had 1 - 2 banks before.* this review was made on JPMorgan Chase Bank, Willow Bend Banking Center Branch at Plano, TX3 of 4 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse2 comments. Add a comment by nub55552016-09-15 13:32:25TERRIBLE CUSTOMER SERVICE !!!!!!!!!! I have to say I had one of the worst customer service experience ever at this branch. I went in to open three new accounts, and requested they honor their current promotion for a $200 and $300 reward for opening a checking and savings account.  I was then informed that you have to bring the coupon with you....even though this promotion is blasted all over the internet and is sent to "resident" at addresses all over the area ..... I said I would pull it up electronically and was told they didn't have WIFI... with that I gathered up the checks I was going to deposit (a tidy sum)...and started to leave.. and said I guess I wouldn't be opening the accounts...with that the man at the desk smugly replied - OK then...Have a good day.   Guess they really don't want new accounts although their promo is strongly suggestive that they need to raise capital.... I will really have to think twice about even going to a different location if this is the way Chase treats their customers and prospective customers.    Wish I had read the other reviews about their lousy attitude before I wasted my time going in there.by marymaryme2016-10-13 13:27:26Having been a good customer at this location of Chase bank -  even when it was before other banks: Home Savings, Washington Mutual, etc. for over 30 years, a dreadful experience has suddenly expulsed me, a good customer  --  This occurred when a 'financial adviser' at Westwood branch intervened - when was opening up a big savings account and not all conditions were honestly disclosed. The teller was either uninformed or "forgot" to mention all conditions to the new  acct, & she insisted on excessive & unneeded personal information -   So  when customer became upset and described what was happening wrong, the male "V.P." suddenly came to teller's protection  --and proceeded to  humiliate this customer by playing -mind-word-games. When the teller problems and his response were described back to him, he said 3x "you do not ever have to come to this branch again !" . His dominant, assumed authoritative behavior was totally offensive and inappropriate, as no bad,offensive words or curse words were ever stated by customer.    This V.P. man continued to 'play' games when his ejecting-customer statement was  questioningly repeated back to him, so he then continued humiliating by saying "do you want me to put it in writing ?" and customer said "yes" assuming he meant that, so then he said "and put my signature on it ?" and customer again agreed "yes"  - only to find he was making fun/ having a joke on back of customer, humiliating more and worse. This totally offensive and rude behavior on part of any bank employees at this branch was totally uncalled for and inappropriate, especially to the actual situation that occurred, from customer telling teller what was wrong == the essential non-disclosure, & pressure for unnecessary personal information demanded. The rejecting, ejecting, sending away of a long-time-good-customer was extraordinarily Poor Business Practice and even unethical. The Westwood Chamber of Commerce has been informed -- as was the central Chase bank executive offices in Texas, and local branch manager [who had always been very courteous and attentive]. That such bad behavior could occur and be allowed [or may be unknown to management ? ] needs to be exposed so other customers do not experience anything like this ever.   The only preventive to bad behavior of any business is to expose wrong doings and hold any company and brand accountable to being responsible and respectful. This offensive, insulting event did happen now - at Chase bank on Westwood Blvd.Customer Svc is getting worse Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby NotHappywithChase, Aug. 19, 2016I've been a Chase customer at Main St. in Peekskill, NY for over 25 years. In the past 6 months, service at this branch has gone seriously downhill. Coincidentally, most (if not all) of the previous staff have also been transferred in the past 6 months. On several recent visits, the ATM was not functional -- unacceptable! Yesterday, I went to have a document notarized and was told they don't have a Notary at the branch! What kind of major bank doesn't have a Notary available?  And this is a free service that Chase prides themselves on!  I'm now looking at other banks in the area where the customers are valued and treated properly.* this reviewer has be with this bank for <10 years* this reviewer had 1 - 2 banks before.* this review was made on JPMorgan Chase Bank, Peekskill Branch at Peekskill, NY2 of 2 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment Just ask for Venessa! Overall Ratingby LeeVin100, Jun. 30, 2016I think CHASE may have finally read some of these reviews because they have a new person (Venessa) that was just transferred in.  She's not the manager, but she should be.  Don't even bother talking to Julio or Ivan (I don't think they're going to be there much longer anyway).  Just ask for Venessa, she knows how to get things done.* this reviewer has be with this bank for <10 years* this reviewer had 3 - 5 banks before.* this review was made on JPMorgan Chase Bank, Sylmar Branch at Sylmar, CA6 of 6 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse3 comments. Add a comment by Customer212016-08-03 16:07:54Meet the new manager, Dorces.  You will never deal with branch again. Another employee, Angela - give whole pie of cheese pizza, but don't ask for help. Shame on you Chase!by Customer212016-08-08 15:53:23I have been banking with them for almost 25 years, nothing but great service.   But now the new manager Dorces doesn't seem to care about the customers.  Her assistant Angela informed me that morale in the branch is so low, nobody wants to work there any more.by Mrskimjohnson2016-08-15 12:24:20I went to Chase on 518 & 288 between the hours of 9-10:30 to get my daughter payroll check cashed, and they did this, upon leaving went to Walmart right next door to do a little shopping checked out and gave the cashier our money was told the twenty we gave her wasn't real, we could have went to jail behind chase given out fake twenties. We got banned from Walmart because of this, we paid with another twenty from the enveople we received from Chase.By this time chase was closed, so we had to waot until Monday today to talk to a manage, she in turn told us that its no way the bank gave out this twenty, and it did. I very unset with the manager on how she hold this, I feel it was because Im a African American and not her skin tone that it would have been hand k ed differently. We pay taxes like anyone else do, now Im banned from entering Walmart again and I live right behind walmart in the subdivision.Bad Customer Service Overall Rating Office Environment & Staff Waiting Time Other Servicesby adamstwelve, Jun. 27, 2016Does anyone know who to call and the phone number at Chase Bank to make a complaint?  As most of their complaining customers have said you can never get anyone on the phone nor will they call you back.  This is crazy.  I would really appreciate if someone could give me a number to their corporate office.  I've tried to call New York to speak with the CEO Jamie Dimon and of course your not going to get thru to him.  I would really appreciate anyone's help. * this reviewer has be with this bank for 3 - 10 years* this reviewer had 1 - 2 banks before.* this review was made on JPMorgan Chase Bank, Humble Branch at Humble, TX2 of 4 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse1 comment. Add a comment by MLSE2016-09-11 12:11:37I would like to give a commendation to Samar at the Chase Bank branch near Stew Leonard's in Danbury.  I opened up an account in March to have for 6 months just to use the coupon, and Samar was very diligent in making sure that it would be closed on the right date in September so that I wouldn't lose the bonus.   It took her a day to get a straight answer from headquarters, so she called me the next day when she got a definitive answer.    I would NOT use the Chase branch on Newtown Road in Danbury  The woman we tried to open the account with acted as if she didn't want to help me since I was opening the account for the bonus, and then came up with an excuse why she couldn't open the account (although the Chase branch near Stew Leonard's had opened an account under the same circumstances the previous year).  I wa ready to take my deposit and give it to her manager for her to use for psychiatric counseling!Pat customer Overall Rating Office Environment & Staff Waiting Time Other Servicesby Mammy02, Jun. 22, 2016I came in and talked with CSR, Alex. I have been a customer for years. Before I divorced I had joint account. So over 20 years. I told Alkex I wasn't satisfied with paying 12.00 fee every month. He said well you have money coming in the 15th of every month that qualifies as a direct deposit? However, the way its set up you have to call every month to get the  12.00 taken off.NP, he took 4 fees from prior months off. I called to have the fee taken off over 1 800 number. They said we will only do line fee because Alex didnt type in notes to do this. I went back to branch. Alex then decides he won't do it. I was so upset. I told him so you lied to me. He could have cared less. I left, but am know looking for another bank. They obviously don't care about retaining old time customers. Then I came thru the drive thru a couple weeks ago and waited 34 minutes. Not acceptable .* this reviewer has be with this bank for <10 years* this reviewer had 1 - 2 banks before.* this review was made on JPMorgan Chase Bank, Dixie & Needmore Branch at Dayton, OH1 of 2 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment Almost unreachable by phone... Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Elakshi, Jun. 13, 2016 However, reaching someone by phone is basically impossible. Some days I'd call 6x, and still got the answering machine asking me to try again later. This is more than annoying; it is absolutely frustrating. * this reviewer has be with this bank for * this reviewer had 3 - 5 banks before.* this review was made on JPMorgan Chase Bank, Waterford Lakes Branch at Orlando, FL1 of 1 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment Patience is an understatement Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Amandafk28, Apr. 23, 2016Rafael and Joe are awesome! They r the best at what they do. Both are very patient with my Alzheimer's patient Steve Beeman. He listens to Rafael better then his own family and believes anything he says. So far, they both have not steered him down the wrong path. Thank you to both!* this reviewer has be with this bank for 1 - 3 years* this reviewer had 6 - 10 banks before.* this review was made on JPMorgan Chase Bank, Bell Road And 35th Avenue Branch at Glendale, AZ1 of 2 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment The best bank Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Aashna, Mar. 23, 2016 * this reviewer has be with this bank for <10 years* this reviewer had 1 - 2 banks before.* this review was made on JPMorgan Chase Bank, Bethel Sawmill Banking Ctr. Branch at Columbus, OH1 of 4 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment dissatisfied longterm customer. Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Bankedout, Mar. 16, 2016     * this reviewer has be with this bank for <10 years* this reviewer had 3 - 5 banks before.* this review was made on JPMorgan Chase Bank, Washington, D.C. Branch at Washington, DC10 of 13 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment Poor Customer Service - Instead they have managers CYA Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby 1VERYDissatisfied, Mar. 05, 2016 When escalating this further up the chain of command, they just kept making more and more excuses. When I proved they were wrong, they would just make up a new excuse. Never once did they offer to help get my daughters money back from the State. The branch manager at the Murray Branch did not help either. He escalated this to the next level and then would not return my calls. When doing research on Oregon Laws, I believe they violated them. I am reporting them to the State of Oregon.  * this reviewer has be with this bank for <10 years* this reviewer had 1 - 2 banks before.* this review was made on JPMorgan Chase Bank, Southwest Teal Blvd Branch at Beaverton, OR6 of 11 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment Unprofessional Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MarilynE, Jan. 11, 2016I've had my premier checking account at chase for 10 years.  I was told when I opened the account it came with free stop payments.  I put a stop payment on a check for the 2nd time since opening my account the first time no charge now all of a sudden a $25 charge.  When I called chase I was told I needed to have the premier platinum account,  oh really that account didn't exist when I originally opened my account.  What a joke!  Closing my account.  * this reviewer has be with this bank for <10 years* this reviewer had 1 - 2 banks before.* this review was made on JPMorgan Chase Bank, Spanish Fork Branch at Spanish Fork, UT18 of 24 people found this review helpful. Was this review helpful to you? Yes, No  Report Abuse0 comment. Add a comment | Next Page <    Page 1 of 25Banks Nearby 57 reviewsComerica Bank, East Long Beach Branch(0.5 miles)Full Service Brick and Mortar Office1650 Ximeno AvenueLong Beach, CA 90804 870 reviewsU.S. Bank, Ximeno Avenue Vons Branch(0.5 miles)Full Service Retail Office1820 Ximeno AvenueLong Beach, CA 90815 832 reviewsWells Fargo Bank, Cal State Long Beach Branch(0.6 miles)Full Service Brick and Mortar Office1212 N Bellflower BlvdLong Beach, CA 90815 481 reviewsJPMorgan Chase Bank, Long Beach Circle Center Branch(0.7 miles)Full Service Brick and Mortar Office4571 Los Coyotes DiagonalLong Beach, CA 90815 832 reviewsWells Fargo Bank, Traffic Circle Branch(0.8 miles)Full Service Retail Office1930 North Lakewood BoulevardLong Beach, CA 90815More


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